Shipping policy

Last updated: 29 July 2026

Thank you for shopping with Oakfolks.

We're proud to offer FREE worldwide shipping on every order, with no minimum purchase required.

Free Worldwide Shipping

We offer free shipping worldwide on all orders.

There are no hidden shipping charges. The price you see at checkout is the price you pay.

Please note that customers are responsible for any import duties, taxes, customs fees, or other charges imposed by their local authorities, where applicable.

Order Processing

All orders are processed within 2–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During peak seasons, promotional periods, or unforeseen circumstances, processing times may be slightly longer. If your order is significantly delayed, we will notify you via the email address provided at checkout.

Delivery Time

Once your order has been shipped, estimated delivery is typically 6–10 business days.

Delivery times are estimates and may vary depending on your destination, customs processing, local postal services, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

Please allow up to 48 hours for tracking updates to appear after your package has been shipped.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

Oakfolks is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Delayed or Damaged Shipments

If your order has not arrived within the expected delivery timeframe, or if it arrives damaged, please contact us as soon as possible.

For damaged shipments, please include:

  • Your order number

  • Photos of the package

  • Photos of the damaged item(s)

We will review the issue promptly and, where appropriate, arrange a replacement or refund in accordance with our Return & Refund Policy.

Contact Us

If you have any questions about shipping or your order, please send an email to hello@oakfolks.com through our Contact Us page.